Utility Phone Numbers

UTILITY PHONE NUMBERS

As a courtesy, please find below a list of the phone numbers you will need to transfer utilities either into or out of your name as a result of your purchase and/or sale. Congratulations!

ELECTRIC

CEI – THE ILLUMINATING CO. - FIRST ENERGY CORP. (RESIDENTIAL)

Contact: (800) 589-3101

Portal: FirstEnergy / Illuminating Co. Online Portal

CPP - CLEVELAND PUBLIC POWER (RESIDENTIAL)

Contact: (216) 664-4600

Portal: Cleveland Public Power Customer Service

OHIO EDISON - FIRST ENERGY CORP. (Serving Most of Lorain County)

Contact: (800) 633-4766

Portal: FirstEnergy / Ohio Edison Online Portal

GAS

COLUMBIA GAS OF OHIO

Contact: (800) 344-4077

Portal: Columbia Gas of Ohio Start/Move Service

ENBRIDGE OHIO (Formerly Dominion Energy)

Contact: (800) 362-7557

Portal: Enbridge Gas Ohio Move & Setup Portal

INTERNET/CABLE/SATELLITE/TELECOM

Internet and TV availability in Northeast Ohio depends strictly on your municipal borders. Review the regional layout below to find the specific carriers hooked up to your new home.

Standard Wired Providers (Cable, Fiber & High-Speed Internet)

AT&T Internet & Phone

Service Area: Most of Greater Cleveland

Contact: (800) 288-2020 | att.com

Breezeline (Formerly WOW! Internet)

Service Area: Select Cleveland suburbs and Westshore sub-markets

Contact: (888) 536-9600 | breezeline.com

Cox Communications

Service Area: Specialized regional municipalities throughout Cuyahoga County

Contact: (800) 234-3993 | cox.com

Spectrum

Service Area: Ubiquitous coverage across Cuyahoga and Lorain County.

Contact: (877) 772-2253 | spectrum.com

Outlying & Rural Area Specialists (By Township)

Brightspeed (Formerly CenturyLink/Century Telephone)

Service Area: Dedicated coverage options for Avon & Avon Lake

Contact: (833) 370-2914 | brightspeed.com

Windstream

Service Area: Dedicated coverage options for Columbia Station & North Ridgeville

Contact: (888) 772-6091 | windstream.com

Satellite Television & Internet (Available Everywhere)

DirecTV | (888) 795-9489 | directv.com

Dish Network | (888) 825-2557 | dish.com

Viasat Satellite Internet | (855) 393-3302 | viasat.com

Water & Sewer Setup Directory

Depending on your city, water and sewer charges may appear as one unified bill or be split between two separate entities. Use the municipal directory below to activate your service.

Avon (Combined Bill)

Contact: (440) 937-5740 | City of Avon Utilities Department

Avon Lake (Combined Bill)

Contact: (440) 933-6226 | Managed together via Avon Lake Regional Water

Berea (Combined Bill)

Contact: (440) 891-3308 | Managed via the City of Berea Water Billing Office

Cleveland (Combined Suburbs Coverage)

Water Setup: (216) 664-3130 | Cleveland Division of Water

Sewer Setup: (216) 881-8247 | Northeast Ohio Regional Sewer District (NEORSD)

Columbia Station (Combined Bill)

Contact: (440) 355-6060 | Managed via LORCO Lorain County Rural Wastewater District

Elyria (Combined Bill)